Get help with Saarthi Elite

Select the correct site and enter the six-digit Claim Code printed on that product label. This product Claim Code is different from a Reward Claim ID. Do not share either value outside the normal Saarthi Elite workflow.

Scanned labels first stay in the selected site's reserved cart. Scan the remaining labels, review the cart, and press Add to account. The whole batch is then credited together.

Saarthi Elite cannot display the current MPIN. Contact the participating retailer or administrator for a temporary MPIN, then set a new private MPIN after signing in.

Enter the Team Member name and mobile number, identify the Contractor, take a live selfie, and request approval. The Contractor must approve within five minutes. Approved access is scan-limited and expires at midnight India time.

At collection, the Contractor receives a four-digit in-app token and shares it only with the OWNER or ADMIN completing delivery. A Reward Claim ID is a tracking reference and never needs to be manually entered.