Delete account or manage your data

• Access the personal information associated with your account.
• Correct inaccurate profile or account information.
• Deactivate your Saarthi Elite access.
• Delete or de-identify eligible personal information.

1. You receive an opaque request receipt immediately.
2. The participating retailer verifies your identity without asking for your MPIN, PIN, OTP, or QR token.
3. The retailer processes the request and confirms the outcome using the contact method already associated with the account.
4. Any records that must be retained for accounting, disputes, fraud prevention, security, or law are explained after verification.

Account access and optional profile media can be removed or deactivated. Transactional QR, return, points, reward, fulfillment, and audit records may need to be retained or de-identified so balances, returns, fraud investigations, and legal obligations remain accurate. The response to a verified request will identify any such records.